The Nest thermostat is one of the best-selling smart thermostats you can get. And for good reason. It figures out your temperature preferences and makes an energy-efficient schedule to match. And using geofencing with your phone, the Nest Learning Thermostat and Nest E realize when you’re at your residence or out and about and can adjust temps to help you save even more.

The Nest works with a wide range of 24-volt heating and cooling systems, but it’s always a smart idea to check the Nest thermostat compatibility checker before purchasing one. Don’t forget to check with your energy company for valuable rebates, because you might be able to get a Nest for free or close to it.

Once you’ve checked it’s compatible, you can either wire it without help or call a HVAC specialist like Ambience HVAC, Inc.. If you’re putting it in yourself, you’ll see a terminal for the C-wire, or common wire. This wire is only used for powering your thermostat. If your home or HVAC system is older, you might not have one of these wires. In most cases, Nest says this isn’t an issue since the thermostat can pull adequate power from other heating and cooling wires.

In some cases, your heating and cooling system might have to have that C-wire. And here’s why.

Why Your Nest Keeps Losing Power and Other Malfunctions

The Google Nest Thermostat is better than aging programmable thermostats that rely on a combination of wiring and AA batteries for power. It relies on a rechargeable lithium-ion battery and wiring to link to Wi-Fi, power its digital display and run your heating and cooling system.

8 Common Nest Thermostat Problems

If it can’t get adequate electricity, Nest says you might encounter some of these troubles:

  1. Bad battery life.
  2. Thermostat motion sensing won’t operate.
  3. Your thermostat sometimes disconnects from Wi-Fi.
  4. Your system unexpectedly turns on or off, or won’t shut off.
  5. Your system is producing strange noises, such as chattering, stuttering, clicking or thumping.
  6. Heating or cooling is short cycling, or constantly turning on and off in a short period of time.
  7. There is a delay notification on your Nest thermostat’s screen, like “heating is delayed for 2:30 minutes.”
  8. The system fan is continuously working, won’t switch on or turns off and on rapidly in a short period of time.

You may worry something is wrong with your heating and cooling system, but if you just got the Nest, we recommend you begin with your thermostat right away. This is especially pertinent if the weather is moderate, and you haven’t been using your heat or air conditioning consistently.

Our Pros Can Fix Nest Thermostat Issues

If you’ve attempted Nest thermostat troubleshooting by yourself but can’t fix the issue, a smart thermostat professional including one from Ambience HVAC, Inc. can assist you. We can diagnose the malfunction and add a C-wire, if required.

Smart thermostats such as the Nest are designed to make your life more convenient, through automatic energy-efficient programming and the ability to monitor settings while you’re on the go. It’s a frustrating experience when yours won’t work correctly, but our heating and cooling specialists at Ambience HVAC, Inc. can resolve the issue in no time.

If you’re running into weird heating and cooling behavior with your new Nest, reach out to us at 302-239-HVAC (4822) to request your appointment today.